Terms & Condition

Welcome to NARIKATHA. By visiting and using our website, you are acknowledging your agreement to the terms and conditions outlined below. These terms are designed to ensure a transparent and respectful shopping experience for all our customers. We kindly encourage you to read them carefully, as they help define the nature of our relationship with you as our valued customer.

Eligibility

Our platform is intended for individuals who can enter into legally binding contracts under the Indian Contract Act, 1872. This means that by using our website, you confirm that you are of legal age and possess the capacity to engage in such agreements. If you are under 18 years of age, you may use our services only with the involvement of a parent or legal guardian.

Product Details

We strive to present each NARIKATHA creation as truthfully as possible, providing detailed descriptions, fabric information, and imagery. However, since many of our products are handcrafted and unique, there may be slight variations in color, texture, or detailing when compared to the images displayed online. Such differences should not be regarded as flaws but as an integral part of the charm and individuality of handcrafted clothing.

Orders & Payments

When placing an order on our website, you are making an offer to purchase the selected product. All orders are subject to acceptance and confirmation. Payment is required at the time of order placement, and we offer secure payment methods to ensure your transactions are safe. In the event of payment failure or non-receipt, we reserve the right to cancel the order.

Made-to-Order Garments

At NARIKATHA, many of our garments are made-to-order to ensure exclusivity and precision. Once an order is confirmed, the creation process begins. The standard timeline for completing made-to-order garments is between 15 to 20 working days. During high-demand seasons such as weddings or festivals, there may be occasional extensions, but customers will always be informed of such updates in advance. As these pieces are made specifically for you, cancellations or refunds are not possible once the process has begun.

Shipping

We are committed to ensuring your purchase reaches you in a safe and timely manner. Shipping timelines may vary depending on your location, and estimated delivery dates will be provided at checkout. Once dispatched, you will receive tracking details so you may follow your order’s journey. While we work with reliable courier partners, external factors such as logistical delays or unforeseen disruptions may occasionally affect delivery timelines.

Returns & Exchanges

Due to the delicate and personalized nature of our garments, we are unable to offer returns on most products. Exchanges may be considered only in cases of a genuine defect or incorrect item received. All requests must be raised within 48 hours of delivery with proper supporting evidence. Our team will carefully review such requests and guide you through the next steps, should an exchange be applicable.

Intellectual Property

All content on the NARIKATHA website, including designs, images, logos, and text, is the intellectual property of NARIKATHA. Any reproduction, modification, distribution, or unauthorized use of this material is strictly prohibited and may lead to legal consequences.

Limitation of Liability

While we take every measure to provide a seamless and satisfying shopping experience, NARIKATHA shall not be held liable for any indirect, incidental, or consequential damages that may arise from the use of our website or products. By engaging with us, you acknowledge that such limitations are reasonable in the context of handcrafted fashion.

Updates to Terms

These terms and conditions may be updated or revised from time to time, to reflect changes in our practices, business requirements, or legal obligations. Any such modifications will be posted on this page, and your continued use of our website will be deemed acceptance of the updated terms.